FairGo Casino Terms & Conditions

Account Eligibility

You must be at least 18 years old to open and use an account at FairGo Casino. During registration, you'll need to provide accurate personal information — your real name, date of birth, address, and contact details. One account per person is strictly enforced; duplicate accounts will be closed and funds may be forfeited. FairGo Casino operates under a Curacao eGaming license, which means your account is subject to the jurisdiction's regulations regarding player eligibility and account management.

Account Responsibilities

You're responsible for keeping your login credentials confidential and secure. Don't share your password or username with anyone. If you notice unauthorised access or suspicious activity on your account, notify the support team immediately at [email protected] — delays in reporting may limit the casino's ability to help recover funds. You must also ensure your account details remain current; outdated information can delay withdrawals or cause disputes.

Bonus Terms

FairGo Casino's welcome bonus — 100% match up to A$200 — comes with a 30× wagering requirement. This means if you claim the full A$200 bonus, you'll need to wager A$6,000 before withdrawing bonus funds or winnings generated from bonus credit. While wagering, your maximum bet per spin or hand is limited to A$10. Slots contribute 100% to wagering, table games contribute 10%, and live dealer games contribute 0%. Bonus funds must be used within the timeframe specified in your account (check the promotions page for current limits). Abuse of bonus terms — such as placing maximum bets across multiple accounts or exploiting technical glitches — will result in bonus forfeiture and potential account suspension.

Deposit & Withdrawal

The minimum deposit is A$10; the maximum monthly withdrawal limit is A$30,000. FairGo Casino accepts Visa, Mastercard, Neosurf, Bitcoin, Litecoin, eZeeWallet, and Bank Transfer. Withdrawals have a minimum of A$100 and are typically processed within 48 hours, with funds appearing in your account within 2–3 business days depending on your payment method. For added security, withdrawals must be sent to the same payment method used for your initial deposit (same-method rule). If you've used multiple deposit methods, the casino may request Know Your Customer (KYC) verification — valid ID, proof of address, and proof of payment — before processing large withdrawals.

Game Rules

All games at FairGo Casino use certified Random Number Generators (RNG) tested to ensure fair outcomes. Game results are independent and unpredictable; past spins or hands don't influence future results. Void bets — placed during technical errors or system outages — will be voided and stakes returned. If a technical malfunction affects your session, the casino will review server logs to determine the correct action; any resulting dispute is handled through the complaints process outlined below.

Dispute Resolution

If you have a complaint, contact support in writing with details of the issue. The casino will investigate and respond within 7 days. If you're dissatisfied with the outcome, you may escalate to the Curacao eGaming regulator, which oversees FairGo Casino's license and provides independent dispute resolution. Escalation doesn't cost you anything and can be initiated through the regulator's official channels.

Account Closure & Dormant Accounts

You can request account closure at any time by contacting support — any remaining balance will be withdrawn to your registered payment method. The casino may also close your account if you breach these terms. Accounts inactive for 12 consecutive months may incur dormant account fees; check the T&Cs for current rates. Dormant fees are deducted from your balance, so log in periodically if your account is inactive.

Liability & Governing Law

FairGo Casino's liability is limited to the amount held in your player account at the time of the claim. These terms are governed by the laws of Curacao. By using the casino, you accept these terms in full.